Subscription Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your subscription, we offer a 30-day money-back guarantee on all orders.
Here's how it works:
How Your Subscription Works
When you subscribe, you're signing up for automatic recurring shipments of your selected product at the discounted subscription price.
Your payment method will be charged automatically at the start of each billing cycle and your order will ship shortly after. No action is needed on your part, your product shows up on schedule so you never run out.
Billing Frequency
Subscriptions are billed every 30 days from the date of your initial order. Your card will be charged and your next shipment will be processed automatically at the beginning of each 30-day cycle. You will receive an email reminder 3 days before each upcoming charge.
Subscription Cancellation:
-You may cancel your subscription at any time before the next billing cycle without penalty.
-Cancellations must be submitted through your account settings on our website or by contacting our customer support team at support@corevalabs.com
-Once canceled, your subscription will not renew, and no further charges will be applied.
30-Day Money-Back Guarantee:
-If you're not satisfied with your product, you can request a full refund within 30 days of receiving your first order.
-To qualify for a refund, simply contact our customer support team at support@corevalabs.com with your order details, and we will assist you in processing the return and refund.
-Please note that the refund applies to the product cost, and shipping fees are non-refundable.
Return Requirements:
-The item must be in original condition.
-Original packaging included.
-Valid proof of purchase required.
How to Request a Refund:
-Contact customer support at support@corevalabs.com within 30 days of receiving your order.
-Provide your order number and reason for the refund request.
-Follow the instructions provided by our team for returning the product (if applicable).
Exclusions:
-Refunds are available only for the first order within the 30-day period.
-Items purchased in bulk or on sale may not be eligible for a refund (please refer to our specific promotions or discounts for details).
Your satisfaction is our priority, and we’re here to help if you have any questions about the process.